What is an SMS API?
You may have heard of SMS API before but have not been entirely sure what it is. To put it simply, an SMS API is a platform that allows you to send and receive text messages. It can be used for various purposes, such as customer service, two-factor authentication, and appointment reminders. In this blog post, we’ll dive deeper into how it works.
How SMS API Works
An SMS API works by integrating with your existing website or app. Once the integration is complete, you’ll be able to send text messages directly from your website or app using a pre-existing short code or extended code. A shortcode is a 5-6 digit number that’s easy for customers to remember, while an extended code is a 10-digit number that looks like a traditional phone number.
You can also use it to automate the sending of text messages. For example, if you have a customer support team, you can use an SMS API to automatically send notifications to your team members when a customer submits a ticket. Or, if you have an e-commerce store, you can automatically use an SMS API to send shipping notifications to your customers.
Benefits Of SMS API
The benefit of using an SMS API is that it helps automate your customer communication. For example, you can use an SMS API to send customer reminders 24 hours before their scheduled appointment. In addition, it helps reduce no-shows and frees staff to focus on other tasks.
First and foremost, it allows you to stay in touch with your customers in a way that is fast and efficient. Additionally, it can help you automate tasks such as sending notifications or reminders. Finally, it can help you save time by allowing you to send mass texts without manually inputting each individual’s phone number.
SMS API Pricing
Pricing for SMS API varies depending on the provider you choose and the features you need. But in general, most providers charge based on the number of text messages sent each month.
Few of the most crucial SMS API attributes and tools
- Lengthy messages:- A standard SMS message is only 160 characters long. Verbose text messages enable you to combine multiple texts to appear on the recipient’s phone as a single message instead of a chain of individual texts.
- Tags:- This allows you to distinguish between individual messages. For example, you may want to associate a message with a branch, account, area, or person.
- Delivery reports:- Delivery reports are critical for following your advertising and identifying incorrect cell numbers. You can see all the messages delivered and the practical consequence.
- Date planned:- Allows you to choose a date and time for an SMS to be sent.
- Send in bulk:- If you’re sending the same message to many people, send it in batches.
The SMS API Representation State Transfer (REST) is more complicated than HTTP but offers extra scalability and flexibility for specialized systems. It employs a RESTful guidelines base that governs how your HTTP API is chosen to write. If your business utilizes a specific technique or one that serves thousands of consumers, the REST option is likely to be the ideal choice. Although this is a little more complicated than HTTP, it is generally a better choice.
SMS messages can be sent and received by any smartphone. It is among the most potent and practical bits of interaction technology available. Despite how your company operates, SMS messaging should be used as an advertising or alerts tool.
If you’ve been thinking about adding SMS to your website or app, and it is the best way to do it. Integrating with an existing platform allows you to quickly start sending and receiving text messages without any added hassle. And because most providers charge based on the number of texts sent each month, adding SMS functionality won’t break the bank.