KakaoTalk

AlimTalk notices and FriendTalk broadcasts inside your agentic AI platform

One inbox for KakaoTalk and everything else — verified notices, two-way replies, and the same AI that already answers your other channels.

The problem

A Kakao Channel reply lives in its own app. Everything you know about the customer doesn't.

Bring KakaoTalk into one shared inbox and every reply opens against the full conversation — not a blank screen.

Kakao Channel
Hi, did my order ship yet?
Can you send your order number again?
✕ Starts from zero, every time
VS
Shared inboxAlimTalk: Order #7734 confirmed Tue
Hi, did my order ship yet?
Shipped Tuesday — arriving Thursday! 📦
✓ Answers instantly, with full history
Capabilities

Everything a Kakao Channel can really do

Three things that change the moment KakaoTalk stops living on its own.

Verified notices.

Every AlimTalk notice and FriendTalk broadcast goes out under a verified Kakao Channel — your logo, business name and sender approval — so customers see who is actually messaging them.

Replies, not dead ends.

A reply to a notice or broadcast opens as a real two-way conversation your team can answer, instead of disappearing into an app nobody is watching after the send.

One inbox, one record.

KakaoTalk sits beside WhatsApp, SMS and web chat on one customer record, so whoever picks the thread up already has the full history — no reply ever starts from zero.

How it works

Go live on KakaoTalk in three steps

01

Verify your Kakao Channel

We handle Kakao Channel verification and sender approval — name, category and identity confirmed.

02

Design notices & broadcasts

Build AlimTalk notice templates and FriendTalk broadcasts from templates or your own assets.

03

Go live in one inbox

Every notice reply and broadcast reply lands beside your other channels, answered by the same AI.

Why us

Why brands run KakaoTalk on SMSLocal

The same platform, inbox and AI that already run your other channels.

One inbox, every channel. KakaoTalk sits beside SMS, WhatsApp and every other channel in the same shared inbox.

One record follows everything. Order history, past chats and notes travel with the customer across channels.

The same AI throughout. Whichever channel a reply comes in on, the same agentic AI already knows the context.

Experience Their Journey

Trusted by growing brands

AlimTalk notices land in the one app our customers actually check — open rates are nothing like email.
JHJi-woo HanHead of CX, D2C brand
Getting our Kakao Channel verified felt intimidating until SMSLocal ran the whole process for us.
MSMarco SilvaMarketing Manager
Having KakaoTalk sit beside WhatsApp and SMS in one inbox changed how fast our team actually replies.
ATAiko TanakaCustomer Experience Lead
Get Started

Bring KakaoTalk into the same platform as everything else

Verified notices, broadcasts and one inbox — live in days, not months.

Answers To Your Questions

KakaoTalk business messaging — frequently asked questions

It is the official way for businesses to send verified AlimTalk notices and FriendTalk broadcasts, and manage two-way chats with customers on KakaoTalk, through an approved provider like SMSLocal.

AlimTalk is for transactional notices — order confirmations, shipping updates, reminders — sent to any customer with your channel added. FriendTalk is for marketing broadcasts to channel friends, with richer formatting.

Yes — a verified Kakao Channel is required. We handle the full verification and approval process for you.

Customers can reply directly — every response opens as a real two-way conversation in your shared inbox.

Yes, KakaoTalk sits beside WhatsApp, SMS and other channels in the same shared inbox, with one customer record across all of them.