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WhatsApp

Official WhatsApp Business API for growing teams

Send broadcasts, templates and two-way conversations at scale — with fast onboarding, an agentic AI that answers, and transparent per-conversation pricing.

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Official vs. unofficial

Running WhatsApp at scale is the hard part

SMSLocal handles verification, templates and quality under the official WhatsApp Business Platform — so it's the real thing, not a workaround.

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Unknown Businesslast seen recently

Today

Hi, where is my order?
9:41
Sorry, I can’t help with that.
9:41

This account is not a verified business.

Message
  • ✕ No verified badge
  • ✕ Flagged & rate-limited
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S
SMSLocal SupportBusiness account

Today

Hi, where is my order?
9:41
Found it — shipped today 📦
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Track order
Message
  • ✓ Verified sender
  • ✓ AI resolves, then hands off
Features

Everything you need on WhatsApp

Click or hover a card to see what is inside. Let agentic AI answer for you.

  • 01Approved message templates

    Marketing, utility and authentication templates get Meta-approved before they ever reach a customer.

    See what is inside →
    Approved message templates
    • Marketing, utility and authentication categories
    • Submitted for approval from your dashboard
    • Start a chat outside the 24-hour window
    ← Back
  • 02Rich media & quick replies

    Send images, PDFs, location pins and tappable quick-reply buttons — not just plain text.

    See what is inside →
    Rich media & quick replies
    • Images and PDFs in the chat
    • Location pins
    • One-tap quick-reply buttons
    ← Back
  • 03Two-way shared inbox

    Live chat and automated replies in one inbox — WhatsApp alongside SMS and web chat, so no reply is missed.

    See what is inside →
    Two-way shared inbox
    • WhatsApp next to SMS and web chat
    • Live chat and automated replies together
    • Free-form replies once a customer writes first
    ← Back
  • 04Broadcasts at scale

    Send segmented, opt-in campaigns to your customers from your own verified number.

    See what is inside →
    Broadcasts at scale
    • Segmented, opt-in campaigns
    • Sent from your own verified number
    • Replies land in the same shared inbox
    ← Back
  • 05Agentic AI built in

    An AI that reads each message, checks your data, and replies or hands off automatically.

    See what is inside →
    Agentic AI built in
    • Reads each incoming message
    • Checks your knowledge base and connected systems
    • Hands off to a person with full context
    ← Back
  • 06Sender health, watched

    We monitor your quality rating and messaging tier so your number stays in good standing.

    See what is inside →
    Sender health, watched
    • Quality rating monitored
    • Messaging tier monitored
    • Meta verification handled for you
    ← Back
Message types

Message types your customers actually tap on

Templates, catalogs and quick replies — not just plain text bubbles. Want richer SMS? See RCS.

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S
SMSLocalBusiness account

Today

Order shipped

Your order #8821 is on its way and lands by Thursday.

9:41
Track order
Contact support
Message
How it works

Go live on WhatsApp in three steps

  1. 1We handle this

    Apply for access

    We handle Meta verification and number registration for you.

  2. 2In your dashboard

    Create templates

    Submit message templates for approval directly from your dashboard.

  3. 3You are live

    Send & automate

    Launch broadcasts or connect a chatbot for always-on conversations.

Experience Their Journey

Trusted by growing businesses

Order updates now land as WhatsApp messages instead of emails nobody opens — replies went up right away.
MIMeera IyerE-commerce Lead, D2C brand
Getting Meta-verified used to feel intimidating. SMSLocal handled the whole application and we were sending within days.
RKRohan KapoorOps Manager, Logistics
Agents pick up handed-off chats from the bot without losing context — customers never have to repeat themselves.
SMSana MalikSupport Lead, SaaS company
Get Started

Start messaging on WhatsApp

Apply for WhatsApp Business API access today.

Get Started
Answers To Your Questions

WhatsApp Business API — frequently asked questions

It is the official way for businesses to send and receive WhatsApp messages at scale, accessed through an approved provider like SMSLocal. You get a verified sender, real messaging limits, and a quality rating — not a scraped or unofficial workaround that risks getting your number banned.

Yes — we handle the Meta Business verification and template approval process as part of onboarding, so you go live without dealing with Meta directly.

Yes. The agentic AI reads each incoming message, checks your knowledge base and connected systems, and replies on WhatsApp in seconds — resolving routine volume on its own and handing off to a person with full context when it should.

Templates are pre-approved message formats — order confirmations, shipping updates, reminders — used to start a conversation or message a customer outside the 24-hour window. Free-form replies are fine once a customer messages you first.

Yes. Send segmented, opt-in broadcasts to your customers from the same verified number they already reply to, and keep the replies in the same shared inbox.

When something needs a person, the AI hands the thread to your team with the full conversation and context attached — so the customer never has to repeat themselves.

Pricing is based on conversation category — marketing, utility and authentication. See the pricing page for current per-conversation rates.