WhatsApp

Official WhatsApp Business API for growing teams

Send broadcasts, templates and two-way conversations at scale — with fast onboarding, an agentic AI that answers, and transparent per-conversation pricing.

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99.9%Platform uptime
<48hAvg. approval time
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Official vs. unofficial

Running WhatsApp at scale is the hard part

SMSLocal handles verification, templates and quality — so it's the real thing, not a workaround.

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✓ Verified sender✓ AI resolves, then hands off
Features

Everything you need on WhatsApp

01Approved message templates

Approved message templates

Marketing, utility and authentication templates get Meta-approved before they ever reach a customer.

02Rich media & quick replies

Rich media & quick replies

Send images, PDFs, location pins and tappable quick-reply buttons — not just plain text.

03Two-way shared inbox

Two-way shared inbox

Live chat and automated replies in one inbox — WhatsApp alongside SMS and web chat, so no reply is missed.

04Broadcasts at scale

Broadcasts at scale

Send segmented, opt-in campaigns to your customers from your own verified number.

05Agentic AI built in

Agentic AI built in

An AI that reads each message, checks your data, and replies or hands off automatically.

06Sender health, watched

Sender health, watched

We monitor your quality rating and messaging tier so your number stays in good standing.

Message types your customers actually tap on

Templates, catalogs and quick replies — not just plain text bubbles.

Order shipped

Your order #8821 is on its way and lands by Thursday.

How it works

Go live on WhatsApp in three steps

01

Apply for access

We handle Meta verification and number registration for you.

02

Create templates

Submit message templates for approval directly from your dashboard.

03

Send & automate

Launch broadcasts or connect a chatbot for always-on conversations.

Experience Their Journey

Trusted by growing businesses

Order updates now land as WhatsApp messages instead of emails nobody opens — replies went up right away.
MIMeera IyerE-commerce Lead, D2C brand
Getting Meta-verified used to feel intimidating. SMSLocal handled the whole application and we were sending within days.
RKRohan KapoorOps Manager, Logistics
Agents pick up handed-off chats from the bot without losing context — customers never have to repeat themselves.
SMSana MalikSupport Lead, SaaS company
Get Started

Start messaging on WhatsApp

Apply for WhatsApp Business API access today.

Answers To Your Questions

WhatsApp Business API — frequently asked questions

It is the official way for businesses to send and receive WhatsApp messages at scale, accessed through an approved provider like SMSLocal. You get a verified sender, real messaging limits, and a quality rating — not a scraped or unofficial workaround that risks getting your number banned.

Yes — we handle the Meta Business verification and template approval process as part of onboarding, so you go live without dealing with Meta directly.

Yes. The agentic AI reads each incoming message, checks your knowledge base and connected systems, and replies on WhatsApp in seconds — resolving routine volume on its own and handing off to a person with full context when it should.

Templates are pre-approved message formats — order confirmations, shipping updates, reminders — used to start a conversation or message a customer outside the 24-hour window. Free-form replies are fine once a customer messages you first.

Yes. Send segmented, opt-in broadcasts to your customers from the same verified number they already reply to, and keep the replies in the same shared inbox.

When something needs a person, the AI hands the thread to your team with the full conversation and context attached — so the customer never has to repeat themselves.

Pricing is based on conversation category — marketing, utility and authentication. See the pricing page for current per-conversation rates.