Platform overview

One platform, stacked layer by layer

Messaging channels, a shared inbox, AI and automation, integrations, analytics and enterprise security — every layer on one account, resolving to one customer record.

The stack

The whole stack, one account

Six layers that snap together into a single customer-engagement platform — billed once, managed from one login.

SOne account

Messaging channels

Every inbound and outbound conversation, on the channels your customers already use.

SMS · WhatsApp · RCS · Voice · EmailLayer 1 of 6 · billed on one account
Unified profile

One customer record, every touchpoint

A text, a chat, a call and an email — four channels, one person. Every touchpoint resolves to the same profile, so context never resets.

Get Started

See the whole platform in one call

We'll map your channels, inbox, automation and reporting onto a single SMSLocal account — and migrate what you already have.

Answers To Your Questions

Platform — frequently asked questions

Six layers on one account: messaging channels (SMS, WhatsApp, RCS, Voice, Email and more), a shared team inbox, AI and automation, integrations, analytics, and enterprise security. They are designed to stack together but each works on its own.

No. Start with a single channel like bulk SMS or WhatsApp and turn on the shared inbox, AI agents, integrations or analytics whenever you need them. Nothing else has to change.

Yes. Every channel and every touchpoint resolves to the same customer profile, and everything is billed on one account — no separate tools, logins or invoices per channel.

Our team helps migrate contacts, templates, opt-in lists and existing automations from most messaging, chatbot and helpdesk providers, so you keep your history.

The integrations layer links your CRM, helpdesk and store through one-click connectors and webhooks, so customer data stays in sync across the whole stack.