Agentic AI

The AI agent that actually does the work

It doesn't just reply — it reads the request, pulls live data from your business tools, and takes the real action inside the conversation. When it shouldn't act, it hands off cleanly.

Get Started See Pricing

Send it a request

Ana · WhatsApp

Agent reasoning

Delivered 3 days ago — inside the 30-day window, so a refund is allowed.

shopify.getOrder("48219")240ms

stripe.createRefund(82.40)610ms

Refunded $82.40 to card •• 4242Logged to audit trail · policy: 30-day returns

2,938actions resolved today

Real data, real actions

It doesn't guess — it checks, then acts

The agent looks up the live record in your connected tools, then completes the task from inside the conversation. Pick a request to see both halves.

It checks

Reads the live order from Shopify

Delivered 24 Jul · $82.40

It acts

Replies with the real status and tracking link

Answered in 1.2s

One agent, every channel

The conversation moves. The memory doesn't reset.

A single customer, a single day. Chat, phone, SMS and email are all the same agent with the same context — so nobody has to start over.

"Where's my order?"

Pulls the live status from Shopify and replies with the tracking link.

Order #48219 · context carried since 09:14

Comparison

Three ways to answer. One that finishes the job.

Canned repliesScripted botAgentic AI

Answers a common questionyesyesyes

Reads live data from your appsnonoyes

Takes the real action — refund, reschedule, updatenonoyes

Handles a request it has never seennopartlyyes

Stays inside the permissions you setnot applicablepartlyyes

Escalates to a human with full contextnopartlyyes

Resolved without a human12%31%78%

This is the whole difference: a reply closes a message, an action closes a case.

Use cases

Four agents, one engine

Same reasoning, same connections, same controls — pointed at a different job.

Customer serviceResolves support conversations end to end, across every channel.Refunds a delivered order and closes the ticket.62%tickets resolved with no humanExplore →VoiceAnswers the phone and handles the call on its own.Takes an after-hours booking and confirms by SMS.<1sto pick up, any hourExplore →Sales & SDRQualifies inbound leads and books the meeting while they are still reading.Checks the CRM, then offers three real calendar slots.4×faster first responseExplore →Your ownBuild a custom agent on the same engine, no-code or in code.A renewals agent that reads your billing database.1 dayfrom prompt to liveExplore →

How it works

Connect, decide, act — on autopilot

Connect

One-click connections to your CRM, helpdesk, store or internal tools.

Decide

The agent reads the conversation, pulls live context, and plans what to do.

Act

It executes the real action — not just a reply — inside the same thread.

Controls

Built-in controls

Custom roles

Scope exactly which apps and actions each agent is allowed to touch.

Audit logs

Every action is recorded — who, what, when and why.

SLA & escalation

Honor response-time targets and escalate to a human automatically.

Macros & canned actions

Save reusable one-click actions for your most common requests.

Usage-based billing

Pay for what you use across channels, not a flat per-seat fee.

Conversation workflows

Route, assign and automate the lifecycle of every conversation.

Experience Their Journey

Trusted by growing teams

Our agent doesn't just answer questions — it actually checks the order system and updates the ticket. That's the difference from a chatbot.

ARAnanya RaoHead of Support

The same agent runs on WhatsApp and picks up phone calls after hours. One brain, every channel.

BOBen OkaforOperations Lead

We set clear roles and the agent stays inside them — nothing autonomous that we didn't explicitly allow.

CTCamila TorresVP Customer Experience

Get Started

Give your AI agent the keys to your stack

Connect your first app, scope it with a custom role, and watch it resolve conversations end to end.

Get Started

Answers To Your Questions

Agentic AI — frequently asked questions

A platform for deploying autonomous AI agents that take real actions — checking records, updating systems, completing tasks in your connected apps — not just answering with text like a traditional chatbot.

A chatbot follows scripted flows and replies. An AI agent reasons over your data, connects to your real tools, and takes actions to actually resolve a request. See our chatbot vs AI agent comparison for details.

CRM, helpdesk, ecommerce, finance, communication and scheduling tools, plus your own internal systems via webhook or API — 180+ apps across 12 categories.

Full control — custom roles scope exactly which apps and actions it can touch, every action is logged, and SLAs decide when it escalates to a human.